Information We Collect

We may collect personal information including:

• Full name

• Business name

• Email address

• Telephone number

• Job title

• Company name

• Website address

• Information relating to your enquiry, project or business objectives

• Information submitted through contact forms, consultation requests or lead generation forms

• Marketing preferences

• Technical information including your IP address, browser type, operating system, device information and website usage data.

How We Collect Information

We may collect personal information when you:

• Submit a contact or enquiry form

• Request a Digital Growth Audit or consultation

• Contact us via email or telephone

• Subscribe to our newsletters or marketing communications

• Download guides, resources or other content

• Submit a lead form through Google Ads, Meta Ads or other advertising platforms

• Engage with us through social media

• Visit and interact with our website.

We may also collect information automatically through cookies, analytics tools and similar technologies.

Consent

By providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use and disclosure of your personal information in accordance with this policy.

Where you submit an enquiry, request a consultation, complete a lead form or otherwise provide your contact details, you consent to Digital For All contacting you regarding your enquiry, requested services and related business opportunities.

Where permitted by applicable law, you also consent to receiving marketing communications from us, including educational content, newsletters, industry insights, product or service updates, invitations to events and other information we believe may be relevant to your business.

You may withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Withdrawing your consent to receive marketing communications will not affect our ability to contact you regarding existing enquiries, projects, contractual obligations or other legitimate business purposes.

How We Use Your Information

We may use your personal information to:

• Respond to enquiries and consultation requests

• Provide our products and services

• Prepare proposals and quotations

• Deliver requested information and resources

• Improve our website and customer experience

• Analyse website performance and visitor behaviour

• Communicate regarding projects or services

• Send marketing communications where permitted by law

• Improve our marketing activities

• Meet legal and regulatory obligations

• Protect our legal rights and business interests.

Marketing Communications

Where permitted by law, we may contact you by email, telephone, SMS or other electronic means regarding:

• Your enquiry or consultation

• Requested services

• Project updates

• Educational content

• Industry news and insights

• New products or services

• Events and webinars

• Business updates that may be relevant to your organisation

Marketing communications will only be sent where we have your consent or where otherwise permitted under the Spam Act 2003 (Cth).

Every marketing communication we send includes a clear method for unsubscribing. We will process unsubscribe requests promptly.

We will never sell your personal information to third parties for their direct marketing purposes.

Cookies and Analytics

Our website uses cookies and similar technologies to improve website functionality, understand visitor behaviour and measure marketing performance.

We may use technologies including:

• Google Analytics

• Google Ads

• Google Tag Manager

• Google Search Console

• Google Ads Conversion Tracking

• Meta Pixel

• Microsoft Clarity

• LinkedIn Insight Tag

• Other analytics, CRM and marketing platforms

These technologies may collect information including:

• Pages visited

• Time spent on our website

• Browser type

• Device type

• Approximate location

• Referral source

• Advertising interactions

You may disable cookies through your browser settings, although doing so may affect certain website functionality.

Disclosure of Personal Information

We may disclose your personal information to trusted third-party providers who assist us in operating our business, including:

• Website hosting providers

• Cloud storage providers

• CRM providers

• Marketing automation platforms

• Email service providers

• Advertising platforms

• Analytics providers

• IT support providers

• Professional advisers

• Payment providers where applicable

These service providers are only authorised to use your information to provide services to us.

We do not sell or rent your personal information.

Overseas Disclosure

Some of our third-party service providers may store or process personal information outside Australia.

Where reasonably practicable, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian privacy laws.

Data Security

We take reasonable technical, administrative and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we implement appropriate safeguards, no method of transmitting information over the internet or storing electronic information is completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services

• Manage customer relationships

• Meet legal obligations

• Resolve disputes

• Enforce agreements

• Maintain appropriate business records.

Access and Correction

You may request access to the personal information we hold about you or request correction of inaccurate, incomplete or outdated information.

We may require verification of your identity before processing these requests.

Your Rights

Subject to applicable Australian law, you may:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Withdraw consent for marketing communications.

• Request deletion of personal information where appropriate.

• Lodge a complaint regarding the handling of your personal information.

We will respond to privacy requests within a reasonable timeframe.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external websites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

Your continued use of our website after any changes are published constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

© Digital For All a Madia & Co Pty Ltd Company

Website: https://www.digiforall.com.au

Email: info@digiforall.com.au 

Phone: +61 422 810 969